Refund policy

Your enjoyment of Naera products is truly important to us. If you have any questions about your order contact hello@naerasoap.com.

Order Changes or Cancellations

We want to ensure that you receive your parcels as smoothly and quickly as possible. As a result, once orders are submitted and processed we cannot accept cancellations or changes. 

Return Policy

Due to the hygienic nature of soap, returns and/or exchanges are not accepted.